USAA homeowners insurance offers a variety of coverage options. Their policies include replacement cost dwelling and personal property coverage, unlimited loss-of-use coverage, and liability protection. They also provide unique perks for military members, including uniform and equipment replacement coverage and personal liability coverage. Customers who have kept their policy with USAA for three or more years can get a loyalty savings discount, which saves them up to 5% on their premium.
The company also provides a range of deductibles, from a fixed dollar amount to a percentage of the dwelling limit. They are designed to reflect the needs of each customer and can be adjusted as the home’s value changes. This is a benefit not found with most other insurers.
USAA is available to active duty and retired service members, as well as their spouses and children. It is not open to the general public. Its financial stability is also important to consider, and it has a high rating from AM Best, a credit agency that evaluates companies. The company also has a good reputation for its customer service.
Customer Service
USAA has an excellent reputation for customer service. In fact, they ranked number one in customer satisfaction in a Zogby International survey. Their rates are also reasonable. USAA does not have shareholders; profits are either retained for financial strength or returned to members.
Customers can get a quote online or contact an agent to learn more about the company’s policies. Its website has a live chat option that allows users to speak with a representative in real-time. The company also has a mobile app that can help users file claims or make payments on the go.
Policy Costs
Homeowners insurance is a vital policy to have in place, as it provides financial protection in case of unforeseen losses. USAA offers a standard home insurance policy called an HO-3, which includes six different coverages. These include dwelling coverage, which pays for rebuilding your house if it’s damaged by perils like fire or wind. Other structures coverage insures structures like a shed, gazebo, or fence, and personal property coverage protects your belongings from theft or damage. USAA also offers optional coverages, including a flood insurance policy and an umbrella insurance policy.
Other features of USAA’s homeowners policy include replacement cost coverage, which covers items at their current price without depreciation. Loss of use coverage pays for food, housing, and other expenses if your house can’t be lived in while repairs are underway. Medical payments coverage helps pay for guests’ injuries that occur at your home, regardless of who is at fault. USAA also offers a variety of discounts, including bundling savings, loyalty savings, and protective device discounts. The company also provides a claims-free discount for those who have been claim-free for five years or more.