Cigna providers are health care professionals who accept the insurance company’s coverage. The Cigna network includes physicians, hospitals, and ancillary providers in the United States. Cigna’s doctor finder tool can help you locate a medical provider in your area. You can search by physician name, specialty, or facility type. To get the most benefits from your plan, you should try to use in-network providers whenever possible.
Most Cigna individual and family health plans, as well as Medicare Advantage plans utilize a network of participating healthcare providers. These doctors are known as in-network providers and typically offer lower out-of-pocket costs than out-of-network doctors.
Cigna offers a number of PPO networks that provide access to in-network healthcare providers for different geographic areas and coverage types. For example, the Cigna Open Access Plus (OAP) network provides access to primary care physicians and specialists in most regions of the country. The OAP network also includes MinuteClinic locations and a national hospital comparison tool. The Cigna Out-of-Area (OOA) PPO network provides an expanded network for OOA Medicare Advantage members seeking services outside their primary coverage area.
Cigna Provider Search Tool
Cigna ppo plans offer access to a wide national network of doctors and hospitals. These providers are chosen by Cigna based on their quality and cost performance. The company also provides a number of online tools to help members find the right health care provider for their needs.
These tools include an online doctor and hospital search. The search tool allows members to browse doctors by location, specialty, and facility type. The search tool also shows doctors who are part of the Cigna PPO network. Members can use this to determine if their preferred health care provider is in-network.
While a PPO plan is similar to an HMO, you will pay more for out-of-network care. For example, Tennessee state employees have a $500 per person or $1,250 family deductible for in-network care, and that figure doubles for out-of-network care. Co-pays for many services, such as annual checkups and well-baby visits, also jump significantly when you see out-of-network caregivers. These costs add up quickly and can leave you struggling to afford the health care you need.
Customer Service
Cigna has an easy-to-use website and mobile app that allows its customers to manage their policy details. They can also get access to a wide range of health care providers. These include primary care physicians, specialized doctors, and other health care professionals. They also have a large national network of facilities. Cigna’s customer service representatives are available to answer questions about their policies.
In addition, the company offers telehealth services to its members. Cigna telehealth services allow members to connect with doctors or nurses via video chat. They can even request prescriptions to be sent to their local pharmacies. The company’s telehealth programs are available 24/7.
Cigna’s Medicare Advantage HMO plans have a high CMS rating, with an average score of 3.5 stars out of 5. The company also has a good financial rating from AM Best and Standard and Poor’s. However, some customers have complained about Cigna’s customer service and claim process. These complaints have led to low customer satisfaction ratings for the company.